Most storm damage doesn't announce itself — it's a bruised shingle, a dented gutter, a hairline crack in a ceiling corner. We climb the roof, check the attic, and walk every soft metal on the property so nothing gets missed, then hand you a dated photo and video report you can use whether you file a claim or not.
Every inspection gets documented and organized by type of damage, so it's clear what's storm-related, what's hidden, and what an insurance company needs to see. Here's real documentation from recent inspections in the San Antonio area.
One storm, one claim — but the damage never stays in one place. We chalk-mark and photograph every hit we find: the roof jack, the shingles, the garage door, the siding, even a window screen or a patio grill. It's the same property-wide standard an insurance adjuster is trained to look for, so nothing gets left off your claim.
Wind doesn't have to tear a shingle off to ruin it. A crease breaks the seal underneath, and it fails quietly long before anyone notices a leak. We document every missing and creased shingle we find, because it's the kind of damage that's easy for an adjuster to miss from the ground — and easy for us to prove from the roof.
A ceiling stain or a hairline crack in the corner of a room is usually the first sign that a roof has already failed somewhere above it. We document the interior evidence alongside the roof itself, so the humidity and staining are tied to the same claim — not treated as a separate problem you have to fight for later.
The difference between a roof that lasts and one that doesn't is almost always buried under the shingles: the right board spacing, the right plywood thickness, the right number of underlayment layers, the correct pitch and truss spacing. We document every one of these details on every job, so you know your new roof was built to meet code — not just to look finished.
This is a tear-off on a roof installed by someone else — and it's a common sight. Skipped underlayment, rushed flashing, shortcuts nobody was ever going to see from the ground. It's exactly why we document our own work at every stage, and exactly why a second opinion before you re-roof is worth asking for.
Every inspection turns into a dated, organized packet of photos and video — exactly like the ones above — that you can hand to your insurance company yourself, or that we use to open and support your claim from day one. Nothing here is guesswork; it's the same documentation standard adjusters are trained to look for.
Most hail damage isn't visible from the ground. It shows up as bruised granules on shingles, small dents in metal panels, and hits on soft metals like your garage door, screens, or gutters. That's why we walk the roof and check every exterior surface instead of just looking up from the yard.
No. The inspection, the photo and video report, and the initial adjuster meeting are all free, whether or not you end up filing a claim.
We tell you exactly that, in writing. We don't manufacture damage to sell a job — if your roof is fine, we say so and let you know roughly how many years it has left.
Yes. Every photo and video we take is dated and organized by area of damage, so you can hand the full report straight to your insurer, or let us open and manage the claim for you.
As soon as it's safe to, ideally within a few days. Damage like a cracked window or a small leak in the decking gets worse with every rain that follows, and most policies have a window for filing a claim after the date of loss.